In case of cancellation by you within 3 days of your order place, You will be refunded after debiting the restocking fees. All refunds will be initiated through a Bank NEFT/RTGS/PayPal transfer. The transfer will be done in 5-10 working days. We accept no Returns due to the fragile nature of our products,

Your product will be covered with all kind of transportation Risk, In case of breakage or damage of your purchased product, we will refund the full money or replace the product as per your confirmation.

The following points apply to process the insurance claim faster insurance claim: –

1. If the Parcel delivered with external damage kindly make the photos/videos of the packaging before/while opening the parcel.
2. We request you to open the parcel within 3 days of delivery as it is mandatory to notify shipping company & insurance company for the damage.
3. If you receive the item in broken condition kindly email to
info@icraftsgallery.com immediately about the breakage of the product with photographs.

The insurance company may require additional details to approve the claim which will be provided by the buyer upon request. As soon the claim is approved by the insurance company, we will refund the money or replace the product as per your confirmation.